Ontrack Data Recovery Review

Ontrack Data Recovery Review

Ontrack succeeds where others have failed in rescuing mission-critical data. We understand the urgent need to recover important documents, photos and files.

Our team of trusted data recovery experts are on standby to help. We offer flexible services to meet your unique needs and budgetary considerations.

Jump Directly To Kroll Ontrack Customer Reviews

Service options

  • Standard Data Recovery: Average of 7-14 business days
  • Priority Data Recovery: Average of 2-5 business days
  • Emergency Data Recovery: 24/7 Until Completion

With an average success rate of 90% and over 600,000 recoveries to date, we have been in the business for over 35 years and have the capability to recover data from the most extreme situations and complex environments.

Data Recovery Process

No Up-Front Costs – No Data, No Fee Guaranteed

Our data recovery process starts with a free consultation where we will assess the condition of your storage device and provide you with an estimated cost and turnaround time for recovery. Once the recovery is complete, we provide a Verifile™ Online Data Report that lists all your recoverable files and their condition before proceeding with a full recovery.

Here’s how it works:

What Our Customers Are Saying – 5 Star Google Reviews

⭐⭐⭐⭐⭐ “Paul and the team at Ontrack were able to recover almost all of the information on an external disk drive that had serious problems. They patiently led me through the installation of a new drive. Fedex mailing as part of the service was very convenient”

Stuart Crane

⭐⭐⭐⭐⭐ “GREAT service! Had a dead hard drive, and shipped it off (using their pre-printed label) to OnTrack and they were able to recover 98% of the files on the drive, put them on a new drive, and they sent it back to me, password protected, etc.”

Tim Staples

⭐⭐⭐⭐⭐ “I had a hard drive that stopped working Ontrack was able to save all my data and deliver me a new hard drive. Fast and Effective”

Fred Kurtz

⭐⭐⭐⭐⭐ “I always photograph in raw format. For some reason my two new Olympus OM1’s switched to Jpeg and I did not catch it until several days in the shoot. I thought I was shooting raw and did everything I could to find the raw files. My son found Ontrack, and they found all the raw files.”

Chris Goettl

⭐⭐⭐⭐⭐ “Great experience! Response time to email was almost immediate. I hope I won’t need another recovery, but if I do, I will go back to Ontrack everytime!”

Marce Jimenez

⭐⭐⭐⭐⭐ “What can I say, when I had thought I lost everything! Ontrack recovered my entire drive. I am grateful for this service and the professionalism of the entire process.”

Shivani S

⭐⭐⭐⭐⭐ “They were able to get back all my photos and videos! They were also super quick and easy to communicate with! Costly, but definitely get the job done!”


⭐⭐⭐⭐⭐ “Very responsive communications. They got the data I needed and provided it on a nice wd 1TB passport included in the cost!”

Philip Bartley

⭐⭐⭐⭐⭐ “After trying an online product and Geek-squad with no success, I tried Ontrack. A little worried at first because it is not cheap, but they recovered years and nearly a gig of important photos. No up-front cost. Sent drive in. After that, I received a report on recoverable files and their condition. Then I received the recovered data on a new hard drive. I’m extremely satisfied with their service and would highly recommend them.”

David Chew

⭐⭐⭐⭐⭐ “The recovery was excellent but I was concerned about finding the data I lost. The team at Ontrack was helpful and gave me insight to recover, especially Photos, that allowed me to get all my missing files back in place. Excellent job at a much lower price than their better-known competition!”

George King

Contact us today for a free consultation to start recovering your data.